Friendly Customer Service Professionals
When it comes to subscriber service, PFS is the voice of your publication. We take that responsibility seriously. Our team
of Customer Service Representatives (CSRs) is highly trained and knowledgeable about your publication and business rules. A
strong emphasis is placed on providing prompt, accurate, and thorough responses to customer inquiries.
Just as important is the genuine care and friendliness our CSRs convey to each and every caller. It's something that can't
be taught, yet is invaluable in creating long-term subscriber satisfaction. Our CSRs are hand-picked for personality and
proficiency, and are a source of pride to both PFS and our clients.
- Subscriber phone calls are received on our toll-free number: 888-881-5861.
- Written customer service inquiries are received at the Long Beach post office box we set up for you and are responded to in writing.
The PFS Advantage
A People-Focused Approach to Business
It doesn't matter if your circulation is large or small-we treat each subscriber individually and with the utmost care and courtesy.
Our CSRs give more than answers and information...they provide 100% customer satisfaction.
